BookStack Code Mirror - bookstack/blob - .github/ISSUE_TEMPLATE/support_request.yml

   1 name: Support Request
   2 description: Request support for a specific problem you have not been able to solve
   3 title: "[Support Request]: "
   4 labels: [":dog2: Support"]
   5 body:
   6   - type: checkboxes
   7     id: useddocs
   8     attributes:
   9       label: Attempted Debugging
  10       description: |
  11         I have read the [BookStack debugging](https://www.bookstackapp.com/docs/admin/debugging/) page and seeked resolution or more
  12         detail for the issue.
  13       options:
  14         - label: I have read the debugging page
  15           required: true
  16   - type: checkboxes
  17     id: searchissue
  18     attributes:
  19       label: Searched GitHub Issues
  20       description: |
  21         I have searched for the issue and potential resolutions within the [project's GitHub issue list](https://github.com/BookStackApp/BookStack/issues)
  22       options:
  23         - label: I have searched GitHub for the issue.
  24           required: true
  25   - type: textarea
  26     id: scenario
  27     attributes:
  28       label: Describe the Scenario
  29       description: Detail the problem that you're having or what you need support with.
  30     validations:
  31       required: true
  32   - type: input
  33     id: bsversion
  34     attributes:
  35       label: Exact BookStack Version
  36       description: This can be found in the settings view of BookStack. Please provide an exact version.
  37       placeholder: (eg. v21.08.5)
  38     validations:
  39       required: true
  40   - type: textarea
  41     id: logs
  42     attributes:
  43       label: Log Content
  44       description: If the issue has produced an error, provide any [BookStack or server log](https://www.bookstackapp.com/docs/admin/debugging/) content below.
  45       placeholder: Be sure to remove any confidential details in your logs
  46     validations:
  47       required: false
  48   - type: input
  49       id: phpversion
  50       attributes:
  51         label: PHP Version
  52         description: Keep in mind your command-line PHP version may differ to that of your webserver. Provide that relevant to the issue.
  53         placeholder: (eg. 7.4)
  54       validations:
  55         required: false
  56   - type: textarea
  57       id: hosting
  58       attributes:
  59         label: Hosting Environment
  60         description: Describe your hosting environment as much as possible including any proxies used (If applicable).
  61         placeholder: (eg. Ubuntu 20.04 VPS, installed using official installation script)
  62       validations:
  63         required: true