Jetson AGX Orin can't boot after pushing reset button

Robotics & Edge Computing Jetson & Embedded Systems Jetson AGX Orin
1

I have been using the Jetson AGX Orin and recently updated the Jetpack software. I have connected the Jetson to a monitor using a DP to HDMI cable. However, when I use the reset button on the Jetson and then attempt to boot it, the device shuts down and doesn’t work properly afterward. NVIDIA logo appeared and jetson’s cooling fan is working but nothing is displayed on the monitor.

I have also referred to the guide for force recovery mode provided from nvidia developer support site, but unfortunately, it hasn’t resolved the issue. Is there an available boot option that I can use to address this problem ?

3

Hi,

Are you sure the cable is working before?
For HDMI monitors, you need to use an active DP-HDMI cable.

Recovery mode is for flashing, so if you just put the device into recovery mode but do not re-flash it, it won’t change anything.

4

FYI, recovery mode just turns the Jetson into a custom USB device, and in no way permanently changes the Jetson. One has to run the flash software while in recovery mode for something to happen (the flash software runs on an Ubuntu host PC of the correct version, and part of it is the “driver package”, which is the custom driver used for the custom USB device).

I also want to add that if you are shutting down or rebooting the Jetson simply by cycling power or hitting power reset, then this could easily corrupt the filesystem. Journals do a lot to prevent corruption, but it isn’t infinite. So when you say “when I use the reset button” you might be talking about using a button tied to correct shutdown/reboot, or you might be talking about simply cycling power. You’d need to clarify since Jetsons are full computers and not simple micro-controllers.

5

Yes. until I pressed the reset button, Jetson was working fine through the monitor. After pressing the reset button, I can enter the BIOS screen. but when I try to access Ubuntu, nothing appears on the monitor.

6

Yes, I accidentally pressed the reset button while moving Jetson. Is there any action I can take independently on the Jetson to resolve this?

7

I have successfully connected to the Jetson via SSH, and I have confirmed that the Jetson is operating normally. However, there is no display output through the DP port. I have checked the input channel and tried both HDMI-DP and DP-DP cables, but the monitor still does not turn on. The monitor works fine with my PC, and the Nvidia logo is displayed on the Jetson before entering Ubuntu. Is this a hardware issue or something that can be resolved through software?

8

As a result of updating via SSH in the terminal, the Jetson is now successfully connected to the monitor. I want to express my gratitude to those who provided assistance.

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