Catalog product list widget sort order configured in backend does not match in frontend

[BorisovskiP]

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When configuring products in Catalog->Category->Products in Category in the admin, the same products are not sorted by their configured order.

When setVisibility is called (Magento\CatalogWidget\Block\Product\ProductsList::createCollection() line 308), it sets cat*index.category*id=3.

Generated query is as followed:

 SELECT DISTINCT  `e`.*, `cat*index`.`position` AS `cat_index_position`, `price_index`.`price`, `price_index`.`tax_class_id`, `price_index`.`final_price`, IF(price_index.tier_price IS NOT NULL, LEAST(price_index.min_price, price_index.tier_price), price_index.min_price) AS `minimal_price`, `price_index`.`min_price`, `price_index`.`max_price`, `price_index`.`tier_price` FROM `catalog_product_entity` AS `e` INNER JOIN `catalog_category_product_index_store2` AS `cat_index` ON cat_index.product_id=e.entity_id AND cat_index.store_id=2 AND cat_index.visibility IN(2, 4) AND cat_index.category_id=3 INNER JOIN `catalog_product_index_price` AS `price_index` ON price_index.entity_id = e.entity_id AND price_index.website_id = '1' AND price_index.customer_group_id = 0 WHERE (((IFNULL(`e`.`entity_id`, 0) IN (SELECT `catalog_category_product`.`product_id` FROM `catalog_category_product` WHERE (category_id IN ('5244')))) )) ORDER BY `e`.`created*at` desc

Preconditions (*)

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Provide the exact Magento version (example: 2.3.2) and any important information on the environment where bug is reproducible.
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1. Magento 2.3.4
2. PHP 7.2

Steps to reproduce (*)

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Important: Provide a set of clear steps to reproduce this bug. We can not provide support without clear instructions on how to reproduce.
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1. Create category ( Catalog -> Categories -> Add Root Category)

2. Rename category to TestCategory

3. Add 3 or more products to Category (Catalog-> Products -> Select/Edit -> Categories -> TestCategory -> Done -> Save)

4. Open Catalog -> Categories -> TestCategory -> Products in Category

5. Set position on productX to 1, Set position on productY to 2 , Set position on productZ to 3 and Save

6. Add CMS Page (Content -> Page -> Add New Page -> PageTitle = TestPage)

7. Set Content on TestPage to the following (change the category ID; template can be chosen freely)
   widget type="Magento\CatalogWidget\Block\Product\ProductsList" show*pager="0" products_count="10" template="Magento_CatalogWidget::product/widget/content/home-grid.phtml" **conditions_encoded="<sup>[{{1:[type:Magento](|CatalogWidget||Model||Rule||Condition||Combine,aggregator:all,value:1,new_child:``^],1--1:[`type`:`Magento||CatalogWidget||Model||Rule||Condition||Product`,`attribute`:`category*ids`,`operator`:`==`,`value`:`1`^])"}}

8. Insert widget with widget type - Catalog Product List and condition - Category is
   

Expected result (*)

1. productZ (position3) is first, productX (position 1) is second, productY (position 2) is last

[m2-assistant]

Hi @BorisovskiP. Thank you for your report.
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@magento give me 2.4-develop instance - upcoming 2.4.x release

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@BorisovskiP do you confirm that you were able to reproduce the issue on vanilla Magento instance following steps to reproduce?

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[m2-assistant]

Hi @shikhamis11. Thank you for working on this issue.
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[shikhamis11]

@magento give me 2.4-develop instance

[magento-engcom-team]

Hi @shikhamis11. Thank you for your request. I'm working on Magento 2.4-develop instance for you

[magento-engcom-team]

Hi @shikhamis11, here is your Magento instance.
Admin access: https://i-27126-2-4-develop.instances.magento-community.engineering/admin_8734
Login: ca6ddb22 Password: 040f68dcd4a6
Instance will be terminated in up to 3 hours.

[BorisovskiP]

@shikhamis11 Can you tell me whats the status of this issue?

[shikhamis11]

hello @BorisovskiP
I am able to reproduce this issue but I find that there is no toolbar available on the CMS pages with the widget so not able to decide what will be default sorting

[BorisovskiP]

hello @shikhamis11,
Do you have any ideas how you would proceed?

[shikhamis11]

I will discuss this issue with @sdzhepa and update the progress here

[BorisovskiP]

Any updates on the issue @shikhamis11 ?

[sdzhepa]

@engcom-Alfa , @engcom-Echo

Could you please help with the investigation and confirmation process for this issue?