Admin can not add a Product with a Customizable Option (File) to Order by SKU

[magento-engcom-team]

Preconditions:

• Magento EE 2.3.5-p1, EE 2.4.0-beta1 
• A Simple Product with a Customizable Option File is created (for example, Customizable Options -> Option Title = "TEST OPTION 1", Option Type = File, Compatible File Extensions = jpg, Maximum Image Size = 1000 x 1000 px)

Steps to Reproduce:

• Go to the Magento Admin Panel > Sales > Orders
• Click the “Create New Order” button
• Click the “Create New Customer” button
• Click the “Add Products By SKU” button
• Enter SKU of the created Product into the “SKU number” input field
• Enter some valid quantity into the “Qty” input field
• Click the “Add to Order” button
• Click the “Configure” button under the name and the SKU of the created Products
• Click the “Choose File” button on the appeared “Configure Product” page
• Select a valid file
• Click the “OK” button
• Click the “Add Products to Order”

(/) Expected results:

The Product should appear in the “Items Ordered” grid

(x) Actual results:

• There are no products in the “Items Ordered”
• “1 product(s) require attention.” warning message appears in the grid
  “You need to choose options for your item.”appears under the Product name and SKU
• “Remove” button does not work

 

[magento-engcom-team]

The issue was exported from the internal JIRA. The link to the original JIRA issue: https://jira.corp.magento.com/browse/MC-35717

[m2-assistant]

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[magento-engcom-team]

✅ Confirmed by @magento-engcom-team
Thank you for verifying the issue. Based on the provided information internal tickets MC-35717 were created

Issue Available: @magento-engcom-team, You will be automatically unassigned. Contributors/Maintainers can claim this issue to continue. To reclaim and continue work, reassign the ticket to yourself.