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Can't place order on admin: "regionId" is required #30577

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@kassner

Description

@kassner

Preconditions

Magento 2.4-develop;
Magento 2.3.6;

  1. Two websites;
  2. Disable all countries for the default scope (General > Countries > Allow);
  3. Enable United States on one website (General > Countries > Allow);

Steps to reproduce

  1. Go to Admin > Sales > Orders > Create order;
  2. Select the website used on Preconditions step 4;
  3. Add a product, fill the addresses using United States as country;
    Note that the region field is a text field instead of a dropdown with the states
  4. Fill the payment method and shipping method and place the order;

Expected result

  1. Order is placed successfully;

Actual result

  1. Error Please check the shipping address information. "regionId" is required. Enter and try again. is shown and the order is not placed.

Screenshot from 2020-10-21 15-11-51


Please provide Severity assessment for the Issue as Reporter. This information will help during Confirmation and Issue triage processes.

  • Severity: S0 - Affects critical data or functionality and leaves users without workaround.
  • Severity: S1 - Affects critical data or functionality and forces users to employ a workaround.
  • Severity: S2 - Affects non-critical data or functionality and forces users to employ a workaround.
  • Severity: S3 - Affects non-critical data or functionality and does not force users to employ a workaround.
  • Severity: S4 - Affects aesthetics, professional look and feel, “quality” or “usability”.

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Component: DirectoryComponent: SalesFixed in 2.4.xThe issue has been fixed in 2.4-develop branchIssue: ConfirmedGate 3 Passed. Manual verification of the issue completed. Issue is confirmedPriority: P2A defect with this priority could have functionality issues which are not to expectations.Progress: doneReproduced on 2.4.xThe issue has been reproduced on latest 2.4-develop branchSeverity: S3Affects non-critical data or functionality and does not force users to employ a workaround.

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