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"Not you?" link not shown in header with persistence enabled in 2.4.3-p1  #35182

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@dphilipps

Description

@dphilipps

Preconditions (*)

  1. Magento 2.4.3-p1 or dev-develop
  2. Customers->Persistent Shopping Cart->Enable Persistence must be set to YES and all other options below set to YES
  3. When logging into front end the checkbox "Remember Me What's this?" must be ticked

Steps to reproduce (*)

  1. Set Customers->Persistent Shopping Cart->Enable Persistence to YES and all other options below set to YES
  2. Set General->Web->Default Cookie Settings->Cookie Lifetime to 60 seconds (this is only useful to speed up the testing time but the issue still exists with the default cookie lifetime
  3. Sign in to Luma store with Demo Customer Access ([email protected]) WITH checkbox "Remember Me What's this?" ticked
  4. Browse to any product and add to cart (this step can be omitted but it is useful to prove the persistence is enabled and working when the cart is retrieved)
  5. Wait for cookie lifetime to expire simulating a customer's session timing out
  6. Browse to homepage and refresh

Expected result (*)

  1. With a persistent cookie is applied, a Not Veronica Costello? link should appears in the page header, to give the customer the ability to terminate the persistent session and start working as a guest, or log in as a different customer.
  2. See Magento documentation for documented behaviour: https://docs.magento.com/user-guide/sales/cart-persistent-workflow.html

Actual result (*)

  1. The "Not you" link is not displayed on the header
  2. The first link is "Sign in"
  3. To prove persistence is enabled and working, browse to a product and add to cart
  4. Previous cart is restored showing both products that have been added
  5. See screenshot of actual behaviour
    image

Please provide Severity assessment for the Issue as Reporter. This information will help during Confirmation and Issue triage processes.

  • Severity: S0 - Affects critical data or functionality and leaves users without workaround.
  • Severity: S1 - Affects critical data or functionality and forces users to employ a workaround.
  • Severity: S2 - Affects non-critical data or functionality and forces users to employ a workaround.
  • Severity: S3 - Affects non-critical data or functionality and does not force users to employ a workaround.
  • Severity: S4 - Affects aesthetics, professional look and feel, “quality” or “usability”.

May cause a customer to unwittingly purchase items added to a previous user on a shared computer as per the example in the documentation.

Actual result (*)

  1. The "Not you" link is not displayed on the header
  2. The first link is "Sign in"
  3. To prove persistence is enabled and working, browse to a product and add to cart
  4. Previous cart is restored showing both products that have been added
  5. The "Not you" link is STILL not displayed on the header even after retrieving the cart

Please provide Severity assessment for the Issue as Reporter. This information will help during Confirmation and Issue triage processes.

  • Severity: S0 - Affects critical data or functionality and leaves users without workaround.
  • Severity: S1 - Affects critical data or functionality and forces users to employ a workaround.
  • Severity: S2 - Affects non-critical data or functionality and forces users to employ a workaround.
  • Severity: S3 - Affects non-critical data or functionality and does not force users to employ a workaround.
  • Severity: S4 - Affects aesthetics, professional look and feel, “quality” or “usability”.

May cause a customer to unwittingly purchase items added to a previous user on a shared computer as per the example in the documentation.

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Area: Cart & CheckoutComponent: PersistentIssue: ConfirmedGate 3 Passed. Manual verification of the issue completed. Issue is confirmedPriority: P2A defect with this priority could have functionality issues which are not to expectations.Progress: doneReported on 2.4.3-p1Indicates original Magento version for the Issue report.Reproduced on 2.4.xThe issue has been reproduced on latest 2.4-develop branch

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