Too many organizations are weighed down by bloated, complex “solutions” that overpromise and underdeliver. Software that’s slow to implement. Hard to use. Costly to maintain. Instead of driving growth, it creates roadblocks. Instead of better experiences, it brings frustration. Business software should propel growth, not throttle it. There’s a better way. An uncomplicated way. 💡 Reliable products that are easy to use, easy to configure. 🚀 AI that amplifies people, not replaces them. 📊 ROI that is recognized today, not someday. #FreshworksUncomplicates
Freshworks
Software Development
San Mateo, California 1,023,041 followers
Providing people-first AI service software to deliver exceptional customer and employee experiences.
About us
Freshworks Inc. (NASDAQ: FRSH) builds uncomplicated service software that delivers exceptional customer and employee experiences. Our enterprise-grade solutions are powerful, yet easy to use, and quick to deliver results. Our people-first approach to AI eliminates friction, making employees more effective and organizations more productive. Over 72,000 companies, including Bridgestone, New Balance, Nucor, S&P Global, and Sony Music, trust Freshworks’ customer experience (CX) and employee experience (EX) software to fuel customer loyalty and service efficiency.
- Website
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https://bit.ly/4a8TPSV
External link for Freshworks
- Industry
- Software Development
- Company size
- 5,001-10,000 employees
- Headquarters
- San Mateo, California
- Type
- Public Company
- Founded
- 2010
- Specialties
- Customer Support Software, Helpdesk, Web 2.0, SaaS, Support Ticket System, Web Based Support Ticket System, CRM, ITSM, Applicant Tracking System, and Conversion Optimization Suite
Locations
Employees at Freshworks
Updates
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Anyone can build workflows at Kent State University. Not just IT teams 😎 With Freshservice, the team built a centralized hub, cut response times to under 3 hours, and launched ahead of schedule. Read the full story: https://lnkd.in/gGNFbr4M
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We don't cut corners. Just workload. And Freddy AI’s already doing that for thousands of teams. See how it works: https://lnkd.in/gWu59YUH
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You don't have to be big to be bold. 💥 Behind every small business is a team making bold moves with limited resources. At Freshworks, we're proud to support them in uncomplicating how work gets done. This Small Business Month, we're celebrating their grit and the impact they make every day. 💪 Kwanti | Istituto Marangoni | Simpl | Fox Communities Credit Union | Sastrify | Max Müller
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Today at Freshworks, we observed Global Accessibility Awareness Day by bringing accessibility to the center of our conversations—across design, engineering, and leadership. Because accessible experiences don’t just benefit a few—they improve the experience for everyone. And in a world where software touches every part of life and work, inclusion has to be built in, not bolted on. That’s the kind of future worth building. 😇 A special thanks to Arman Ali, Executive Director of National Centre for Promotion of Employment for Disabled People, for sharing his thoughts on building an inclusive future on our panel discussion with Rtn. Srinivasu Chakravarthula. #GAAD2025
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👀 Keep an eye on your notifications. Big updates are dropping at Refresh Virtual Summit. June 12. Global. Virtual. RSVP now: https://lnkd.in/gCMK6m7h
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#SITS2025 Day 2—full of energy and ready to host! 🤩We’re bringing the energy, the innovation, and a whole lot of uncomplicated IT to you. Come over and say hi 👋 to us at stand 441. Get hands-on with Freddy AI, explore ESM, and CMDB with Device42, A Freshworks Company, to know how we're reimagining IT experiences for businesses everywhere.
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AI researcher Sam Ransbotham says it best: The moment people try AI, fear fades. Confidence builds. And collaboration takes off 🤝 Read the full conversation on why AI at work is trending positively: https://lnkd.in/gV2xaHZn
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We're at #SITS2025 London, are you? 🤩Come join us to see how you can uncomplicate IT and create rapid impact. Say hello to the Freshworks team at booth 441.🤝🚀 Matt Bramley | Keith Laughlin ☁ | Jeffrey Wood | Kenneth Anderson | Stuart Hanlon
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It's Small Business Month, and here's something worth celebrating.🎉 Smaller businesses are winning on CSAT, with satisfaction rates of 71–73%, compared to just 28% for enterprises. Why do you think they have the edge? Tell us in the comments.
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