BookStack Code Mirror - bookstack/blob - .github/ISSUE_TEMPLATE/support_request.yml

   1 name: Support Request
   2 description: Request support for a specific problem you have not been able to solve yourself
   3 labels: [":dog2: Support"]
   4 body:
   5   - type: checkboxes
   6     id: useddocs
   7     attributes:
   8       label: Attempted Debugging
   9       description: |
  10         I have read the [BookStack debugging](https://www.bookstackapp.com/docs/admin/debugging/) page and seeked resolution or more
  11         detail for the issue.
  12       options:
  13         - label: I have read the debugging page
  14           required: true
  15   - type: checkboxes
  16     id: searchissue
  17     attributes:
  18       label: Searched GitHub Issues
  19       description: |
  20         I have searched for the issue and potential resolutions within the [project's GitHub issue list](https://github.com/BookStackApp/BookStack/issues)
  21       options:
  22         - label: I have searched GitHub for the issue.
  23           required: true
  24   - type: textarea
  25     id: scenario
  26     attributes:
  27       label: Describe the Scenario
  28       description: Detail the problem that you're having or what you need support with.
  29     validations:
  30       required: true
  31   - type: input
  32     id: bsversion
  33     attributes:
  34       label: Exact BookStack Version
  35       description: This can be found in the settings view of BookStack. Please provide an exact version.
  36       placeholder: (eg. v21.08.5)
  37     validations:
  38       required: true
  39   - type: textarea
  40     id: logs
  41     attributes:
  42       label: Log Content
  43       description: If the issue has produced an error, provide any [BookStack or server log](https://www.bookstackapp.com/docs/admin/debugging/) content below.
  44       placeholder: Be sure to remove any confidential details in your logs
  45     validations:
  46       required: false
  47   - type: input
  48     id: phpversion
  49     attributes:
  50       label: PHP Version
  51       description: Keep in mind your command-line PHP version may differ to that of your webserver. Provide that most relevant to the issue.
  52       placeholder: (eg. 7.4)
  53     validations:
  54       required: false
  55   - type: textarea
  56     id: hosting
  57     attributes:
  58       label: Hosting Environment
  59       description: Describe your hosting environment as much as possible including any proxies used (If applicable).
  60       placeholder: (eg. Ubuntu 20.04 VPS, installed using official installation script)
  61     validations:
  62       required: true