]> BookStack Code Mirror - website/blob - content/support/_index.html
Updated npm deps, removed old searchbar content
[website] / content / support / _index.html
1 ---
2 title: "Support for BookStack"
3 url: "/support"
4 layout: "single"
5 type: "about"
6 ---
7
8
9 <p class="text-center padded-vertical">
10     BookStack support is provided at few different tiers depending on 
11     what might suit you or your business. <br>
12     Our official paid support services are provided by <a href="https://www.httpfunctions.com" target="_blank">HTTP Functions Ltd</a>.
13 </p>
14
15 <div class="price-table">
16     <div class="price-table-offer">
17         <div class="price-table-header">
18             <h3>Community Support</h3>
19             <div class="price">Free</div>
20         </div>
21         <div class="price-table-item">
22             Available via 
23             <a href="https://github.com/BookStackApp/BookStack/issues" target="_blank">GitHub</a>,
24             <a href="https://discord.com/invite/ztkBqR2" target="_blank">Discord</a>
25             or
26             <a href="https://www.reddit.com/r/BookStack/" target="_blank">Reddit</a>
27         </div>
28         <div class="price-table-item">
29             Open use of <a href="/docs">documentation</a> and 
30             <a href="https://www.youtube.com/channel/UCH66RFWfw6CSm2T1EM4ik1g" target="_blank">YouTube</a>
31              guidance
32         </div>
33         <div class="price-table-item price-table-item-negative">
34             No assurance of response, support or resolution
35         </div>
36     </div>
37
38     <div class="price-table-offer">
39         <div class="price-table-header">
40             <h3>Professional Support Plan</h3>
41             <div class="price">£450 /year</div>
42         </div>
43         <div class="price-table-item">
44             Email / Help-desk based support
45         </div>
46         <div class="price-table-item">
47             Covers installation and updating issues
48         </div>
49         <div class="price-table-item">
50             High priority triage and handling of bug and issue reports
51         </div>
52         <div class="price-table-item">
53             Supports development & maintenance of the open source platform
54         </div>
55         <div class="price-table-action">
56             <a href="https://bookstack-support.httpfunctions.com/signup/professional-support">Proceed &raquo;</a>
57         </div>
58     </div>
59     <div class="price-table-offer">
60         <div class="price-table-header">
61             <h3>Enterprise Support Plan</h3>
62             <div class="price">£4,500 /year</div>
63         </div>
64         <div class="price-table-item">
65             Includes everything in the Professional Support Plan
66         </div>
67         <div class="price-table-item price-table-item-highlight">
68             Highest priority handling of support&nbsp;requests
69         </div>
70         <div class="price-table-item price-table-item-highlight">
71             Active assistance for API integrations & platform extension
72         </div>
73         <div class="price-table-item price-table-item-highlight">
74             Feature and road-map discussion with the core project maintainer
75         </div>
76         <div class="price-table-item price-table-item-highlight">
77             Zoom/Teams/Meet/Discord based video support & advice <br>
78             <small><i>(Up to 10 hours per year)</i></small>
79         </div>
80         <div class="price-table-action">
81             <a href="https://bookstack-support.httpfunctions.com/signup/enterprise-support">Proceed &raquo;</a>
82         </div>
83     </div>
84 </div>
85
86
87 <p class="text-center padded-vertical">
88     Already have a support plan? <br>
89     <a href="https://bookstack-support.httpfunctions.com/login">Login to the support portal here</a>
90 </p>
91
92
93 <p class="text-center small padded-vertical">
94     VAT is not included in current pricing although may be chargeable in the future. <br>
95     Full terms and conditions of support services can <a href="https://www.httpfunctions.com/docs/bookstack-support-terms.pdf" target="_blank">be found here</a>.
96 </p>