2 title: "Support for BookStack"
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10 BookStack support is provided at few different tiers depending on
11 what might suit you or your business. <br>
12 Our official paid support services are provided by <a href="https://www.httpfunctions.com" target="_blank">HTTP Functions Ltd</a>.
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18 <h3>Community Support</h3>
19 <div class="price">Free</div>
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23 <a href="https://github.com/BookStackApp/BookStack/issues" target="_blank">GitHub</a>,
24 <a href="https://discord.com/invite/ztkBqR2" target="_blank">Discord</a>
26 <a href="https://www.reddit.com/r/BookStack/" target="_blank">Reddit</a>
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29 Open use of <a href="/docs">documentation</a> and
30 <a href="https://www.youtube.com/channel/UCH66RFWfw6CSm2T1EM4ik1g" target="_blank">YouTube</a>
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34 No assurance of response, support or resolution
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40 <h3>Professional Support Plan</h3>
41 <div class="price">£450 /year</div>
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44 Email / Help-desk based support
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47 Covers installation and updating issues
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50 High priority triage and handling of bug and issue reports
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53 Supports development & maintenance of the open source platform
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56 <a href="https://bookstack-support.httpfunctions.com/signup/professional-support">Proceed »</a>
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61 <h3>Enterprise Support Plan</h3>
62 <div class="price">£4,500 /year</div>
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65 Includes everything in the Professional Support Plan
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68 Highest priority handling of support requests
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71 Active assistance for API integrations & platform extension
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74 Feature and road-map discussion with the core project maintainer
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77 Zoom/Teams/Meet/Discord based video support & advice <br>
78 <small><i>(Up to 10 hours per year)</i></small>
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81 <a href="https://bookstack-support.httpfunctions.com/signup/enterprise-support">Proceed »</a>
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88 Already have a support plan? <br>
89 <a href="https://bookstack-support.httpfunctions.com/login">Login to the support portal here</a>
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94 VAT is not included in current pricing although may be chargeable in the future. <br>
95 Full terms and conditions of support services can <a href="https://www.httpfunctions.com/docs/bookstack-support-terms.pdf" target="_blank">be found here</a>.