barkeeper

AMAZING! This solves my requirements, you're the best!! thank you

Yes we are, some restrictions on "not default" ports, but since we're IT, no issues there if it should be needed as well

Wow, that's awesome! Let's keep in touch, sure I can wait a few days/weeks, keep me posted

I will take a look at this after the weekend, but let me start by saying i’m incredible thankful that you’ve looked into this and gave me something to start/continue on! Will keep you posted ❤️

Well, since i can use a lot of help with achieving this solution. I’m not one to make a demand in a certain way, since we can’t handle workload everything would be acceptable, even everyone running their own program with ‘answers’ file, and sharing copy/paste answers to add to it through teams, or me making a new file every friday or weekend. We need some ‘time saver’ for the near future to keep our workload managable. i would say if the system could scan for a directory of files at the start; and document the name before the .txt or .ini as an entry to use, and show that as a searchable string, i could work with that for now already. But keeping the layout (as my example answer) without having to code things like <enter> or <bold> in it would already help a lot as well

We’re 7 at the moment, and not familiair with auto it, technical things in general ofcourse yes, and could help them. They can manipulate the file; that’s fine. Could also use a ‘central’ file on a backup location

I'm so sorry, but no, let me clarify: I work for a servicedesk (at a University) and we struggle with not enough people to answer e-mails or other repeating questions (at the moment we type everything by hand without using a knowledge base or wiki or anything that can store knowledge) What I would like to create (to help us out a lot) is a small system that we can run in our tray, that stores answers to questions we get asked a lot, so we can press "reply" on an e-mail, press ctrl+1 select an answer that we've previously given (and have prepared in the answers.ini file or something like that) so that we can answer questions that are asked a lot, a lot quicker. ps. It would just be for the agents here, no need to post anything external. So for example we get a question about "how to install the VPN" on monday, we type that answer but also copy/paste it into the "answers.ini". Next time someone asks us how the VPN is installed we can just do ctrl+1, type VPN, it pasts that previous answer into the e-mail, press send and we're done. like I said before, right now we type a new mail every single time someone asks a question and it takes so much time. If we would have this system for say 50 most common questions, it would save us a lot of time. But because my colleagues don't know what specific "tag" I used to store the knowledge, the current system searches for tags that come close to what I typed (this also helps a lot)

Hi again, One of the knowledge base items that I would like to be able to send through an "answer" would be this... I have redacted some of the information: Hi, To connect to your personal and department drive you need to have an active (edu) VPN connection. More information can be found here: https://www.utwente.nl/en/service-portal/hardware-software-network/network-eduroam-vpn-etc/vpn-eduvpn/vpn-for-windows-eduvpn# With kind regards, Janjaap Servicedesk ICT | Library, ICT Services & Archive (LISA) | University of Twente T: +31 (0)53-489 **** | [email protected] | www.utwente.nl/lisa | Building: Citadel It would be nice if the system can work with automatic enters/line breaks based on how it's notated in the answers.ini file. a start and or end "tag" would not be a problem. For example: [VPN] Answer with linebreaks [/VPN]

I will gladly give you those examples first thing in the morning, it’s passed midnight here at the moment. Thanks in advance for all the help, and all the help already. I’m greatly appreciating it!

ps. Appreciate your time as it is, and understand workload, have the same thing going on

It's going to get bigger over time, but for the first run 40-50 entries is enough

Would you be able to give me any help on how to set that up? I'm not nearly good enough to get that started

Ok, I'll try Currently the script uses answers.ini for "answers" to e-mails or whatever, it's like a knowledge base I would like to use seperate files per answer, with the script automatically scanning a dir for what "txt" files are in that folder as answers if possible. so I create a .txt file named "VPN.txt" in the folder for answers, the script at start scans and knows there is an answer called "VPN" and it documents this if I start typing (like it does now) if I select it, it pasts the contents of VPN.txt in the box I have currently selected. Does that make more sense?

well, basically I have no clue how to handle this, but would like the .ini file to either contain the option to just paste answers, or multiple txt files (by name?) to use.

ps. Sorry for the double post, the forum gave a maintenance error and i tried again, if someone can remove 1 of the 2 that would be awesome

Hi fellow auto-itters During the course of months I've been putting together a script (with some help from you guys before) to function as a knowledge base/auto answering script for (in this case) e-mails. I've used it for some time and now I'm running into trouble when the list of answers is getting longer and longer. I've posted the full script below with a sample answers.ini file to test with. My question is the following: I'm looking for an easier way to store the answers with some more advanced functionalities (I have to type <enter> in the lines to create a line break, and would like to just paste any answer I've previously given into a text file for example to use as an answer including maybe working hyperlinks, bold text, etc) I'm not a programmer so I'm struggling with ideas on how to achieve this. Is there anyone here who might be willing to help me out a bit by either pointing me in the right direction(s) or preferably adding a little coding to the existing script to enable more functionality (or database, or multiple txt file storage or anything that could help with the question above)? Any help would be greatly appreciated! Janjaap (The Netherlands) answers.au3 answers.ini

It's working well now, thanks a lot Dan, it's really really appreciated!

Dan, Implemented that, as you said, appears to be working well, there's just a final thing (I guess) that doesn't work: Pressing enter (or clicking OK) after typing a valid search term doesn't execute the pasting of the string into the field you've selected (Outlook new mail message for example) antwoorden2.0.au3

Wow Dan, that's amazing work! I'm amazed by how fast you got that working. I love the fact it's listing while you type so if the "knowledgebase" is growing, you won't run into problems with the amount of found terms. You're the best, appreciate this a lot! the only thing missing now is the "ctrl+1" hotkey command to bring up the screen

Hey Dan, thanks for your quick reply, the code gives me an error. ConsoleWrite(InputGui("Test input", "Please enter a search term:" & @CRLF & "Available terms:" & @CRLF, 180, 280, 0) & @CRLF) ConsoleWrite(^ ERROR >Exit code: 1 Time: 0.4334 Any ideas?

Hi there, I made a script together with some great help from this community. What is does is, sit in the tray until ctrl+1 is pressed, it will ask for input (in this case a short word that contains a longer answer in the ini file it will paste, for example when answering outlook mails with default answers) now the list will become longer and longer, and learning the strings by head will get harder so I was looking into listing the search terms somewhere in the program but can't really find code to borrow for it on these forums. I was wondering if anyone here would be able to help me with it. What I'm looking for is some "bar" attached to the search bar, or some pulldown menu that lists the options that would be the most convenient view. I've attached my script here. #include <Misc.au3> HotKeySet("^1", "search") $zoek = "" ; if its going to be a string, its good practice to declare it as a string While 1 Sleep(1) WEnd Func _test() Local $sIni = @ScriptDir & "\antwoorden.ini" Local $sAnswer = "" $sAnswer = IniRead($sIni, "answers", $zoek, "Sorry No answer available") If StringInStr($sAnswer,"<enter>") Then $aAnswer = StringSplit($sAnswer,"<enter>",1) ; 1 = entire delimiter string is needed to mark the split $sAnswer = "" For $i = 1 To $aAnswer[0] $sAnswer &= $aAnswer[$i] & @CR Next EndIf _Sendex ($sAnswer) $zoek = "" ;Reset string EndFunc ;==>_test Func search() $zoek &= InputBox("Zoeken", "Zoekterm:") _test() EndFunc ;==>search Func _SendEx($ss) Local $iT = TimerInit() While _IsPressed("10") Or _IsPressed("11") Or _IsPressed("12") If TimerDiff($iT) > 2000 Then MsgBox(262144, "Warning", "Shift, Ctrl and Alt keys need to be released to proceed!") $iT = TimerInit() ; reset the timer EndIf WEnd Send($ss) $zoek = "" ;Reset string EndFunc ;==>_SendEx [answers] password=answer rule 1<enter>rule 2 abuse=answer rule 1<enter>rule 2 VPN=answer rule 1<enter>rule 2<enter>rule 3 antwoorden.au3 antwoorden.ini

This looks like an awesome start! can't wait to see future versions

Nice one, thanks. Had to change a few things to get this working for the new Skype for Business. Mainly : $LyncTitle = "Skype for Business" MouseClick("Left", $LyncPos[0] + 20, $LyncPos[1] + 52, 1, 1) I also made sure the old title was removed, before the new one was added and the focus was taken off the status part of the screen : ClipPut($Note) WinActivate($LyncTitle) MouseClick("Left", $LyncPos[0] + 20, $LyncPos[1] + 52, 1, 1) Send("^a") Send("{del}") Send("^v") ClipPut("") MouseMove($CurMouse[0], $CurMouse[1], 1) MouseClick("Left", "", "", 1, 1)

I'll take a look at it, appreciate it, thanks!

Can you show me a line of code using the ExpandVarStrings in my current script so I get an idea. I'm really new to this. Cheers