Phanindra_Resume_ Commvault
- 1. Name : Phanindra S V Mobile: +91-9945215536 Email: [email protected] Objective: Seeking a position that offers growth potential with an organization where problems and opportunities are well matched to abilities and skills. Highlights: • 10+ years of experience in the field of IT Industry with sound knowledge in Installing, Configuring & Troubleshooting LAN and Network Operating system. • Good knowledge in Commvault Simpana • Good Knowledge in Tivoli Storage Manager(TSM) • Good knowledge in Netbackup • Working experience on Automated Tape Library (IBM 3584, 3582, 3583 & TS3310). • Excellent problem solving and troubleshooting skills. • Providing excellent client management inclusive of excellent communications, responsive follow through, and advocacy for client issues within internal departments like issues of dealing with Disaster recoveries of windows Servers. • Hands on experience at Designing and implementing computing environments, installing computer hardware, software, and peripheral components • Experience in the capacity and infrastructure consultant to clients. • Excellent communication & interpersonal skills, team player. • ITIL foundation certified • Led teams across broad technical and business disciplines. Focused teams on business objectives and tracked progress to ensure project milestones were completed on time with the desired results. • Met KPI’s on time and provided the required changes to the environment and also responsible for the BSR. • Defined processes and tools best suited to each project. • Mitigated risk factors through careful analysis of statistical data. Anticipated and managed change effectively in rapidly evolving global business environments. • Maintained communication with the team members upto 20 members daily • Implemented step- by- step troubleshooting process. Prepared documentation for all these and shared with the team members. . Education: BCA from Bangalore university 2004. Skills Profile: Software: Tivoli Storage Manager 5.5(TSM) • Clear understanding about the Tivoli Storage Manager (TSM) server's components TSM db, Log, dbvol, logvol, stgpool, libvolumes, volumehistory, Actlog, dsmserv.opt, query commands, select commands.
- 2. • Concept of migration, reclamation, collocation, backup db, backup stgpool etc.(these are common back ground processes) • Manage recovery / restore of backup server software environment as needed. • Hands on experience in Tivoli Data Protector (TDP) for Domino. • Registering a node and managing a node. (Managing a node describes : associating a node with a schedule, querying the occupancy, filespace and whether the backup schedule was successful or not., Locking / unlocking the node, reset the password of a node etc) • Define and manage Automated Drive path, Tape path & Library path & storage pools in line with standards. • Define and maintain retention policies view management classes. • Clear understanding of Offsite management (Disaster Recovery Plan). • Resolving cases for restore & backups. • Coordinating restores with on-site teams for tape management requests • Working with different libraries like Single Drives IBM358X • Managing 50 Server instances and 3000+ Clients in Windows, Unix, Aix platforms. • Managing the daily backup data size around 1.5 TB each day. • Performing health status checks on TSM server and rectifying errors on the same, • Extending TSM database and storage pools whenever required. • Restoring of one server data to other servers thorough TSM • Creating/modifying policy domains, storage pools and management class on request, • Performing daily offsiting and media activities like checkin/checkout, • Defining of New IBM TSM servers to TSM Library manager and TSM configuration manager. • TSM database and Recovery log management like defining additional volumes and mirroring of TSM data base and recovery log. • Troubleshooting and monitoring hardware errors of drives and redefining drives in TSM server to access new drives. • Identifying Tape volume errors, restore data from offshore volume and remove from storage pool and checkout the volume from library • Defining of Policy domain based on Client requirements with required retention periods. • Planning TSM backups with required retention periods and defining the policy domains and management class accordingly, binding of client's data to required management class to store the data in predefined storage pools like Disk, sequential storage pools and copy data from primary storage pools to copy storage pool for offsite. • Planning TSM job schedules to take periodic backups of production and Test servers. • Defining administrative schedules for administrative operations in TSM Server for Controlling Migration process, backup storage pools, TSM DB backup, volhist backup, devconfig backup, absolute old db backups, expire inventory process. • Configuration Open file support and Image backup in windows server. • Installation and configuration of Storage agent for LAN free backup. • Monitoring of Performance and backup timings • Providing technical support to other teams to TSM backup and restore operation like UNIX team, Windows team, Data base teams. • Worked on Gresham for library operations • Worked on ADIC, DELL 136T, LM 6000, STK L40 libraries,I500 &i-2000 Libraries • Troubleshooting library errors/drive errors and involving vendor support if required, • Participated in DR exercise, • Managing the client side backup process and server side health checks, • Configuring file system backup for AIX, Solaris, Windows clients, • Creating new nodes and associating them to backup schedule, • Restoring / rebuilding crashed servers,
- 3. • Troubleshooting TDP - Exchange, TDP – SQL, TDP – Oracle and TDP – R3 integrations. • Configuring LAN and LAN-free backups for TSM clients, • Working knowledge on HP-UX, AIX, Solaris systems • Improving the backup success rate, preparing the KPI data • Participating in the change(CAB & TAB) management meetings. • Participating in problem management meetings Software: Commvault • Working with backups • Clear understanding about the Commvault architecture, server's components idataagents, SRM, Deduplication, dash-copy, data aging, Policies, Storage Policies,Media Management, Media agents, Report management. • Working with tapes and tape libraries • Working with schedulers • Troubleshooting backup issues • Netapp backups • Performing daily media vaulting process • Backup Schedules • Analyzing problems/Situations. • Restore client addition • Device configuration • Performing the NDMP restores. • Configuring the backup clients – Idataagent(Sql, Oracle- DB) • Monitoring the AUX copy jobs • Working with the Accopia device • Tape Library Configuration and Administration. • Disk Library configuration and administration. • Stand alone tape/disk drive configuration and administration • Performance tuning and optimization for commvault and storage • Implementation of all SAN based backups on Leading Tape Library • Planning Backup Policies and Storage Policies. • Migration from one Backup tool to another tool • Working knowledge of NetApp Filers for backups and restores. • Manage mixed Windows, Linux, SQL, NAS client backups using Commvault • SRM reports for the backups, data size, Media management, Library and drives • Client and server installs and upgrades • Coordinate support from vendors and contact customer service to resolve issues • Detect, diagnose and report backup related problems on servers • Worked on Accopia device for backups and restore. • Maintaining the BSR above 99% • License upgradation when and where required. • Working on cross platform restores. • Involved in migration of project from Avamar and Asigra to commvault
- 4. Operating Systems: Windows XP/2000/2003/NT4, AIX 5.5 Hardware: iScalar 500/2000 libraries, HP/Dell servers, VTL’s , HP libraries. Tools : TSM 5.3, 5.5, Symantec Backup Exec 11d, 12.5, Commvault 7,9,10. Experience: Dimension Data Cloud Solutions Pvt Ltd Jun2014 to Till date Role : As Sr. Engineer, I provide End to End Level Support for commvault on cloud across various platforms for maintaining the backup infrastructure of customers. I exercise decision making to provide technical direction and recommendations to improve utilization and ensuring 100% backup success rate. I was instrumental in documenting technical procedures for service delivery. Providing process and technical training for new joiners. Worked on the migration of project from Avamar and Asigra to Commvault. Conducting meetings with the team Daily and weekly basis. HP Global soft pvt ltd Jan 2007 to Jun2014 Role: As Sr.System Engineer, I provide Enterprise Level Support for Tivoli Storage Manager and commvault across various platforms for maintaining the backup infrastructure of customers. I exercise decision making to provide technical direction and recommendations to improve utilization and ensuring 100% backup success rate. I was instrumental in documenting technical procedures for service delivery. Providing process and technical training for new joiners. June 2005 to Dec 2006 Affiliated Computer Services, Inc, Bangalore: • Server availability, Tivoli Storage Manager Server Administration. • Configuring the backup schedules using TSM & trouble shooting the problems related to backups. including halting and/or restarting the backup server software application. • Supporting the TDP backup for domino,TDPO,TDP Exchange,TDPS. • Establishing connectivity between server and clients. • Managing IBM 3584 ,IBM 3582 ,IBM 3583 Tape librarys. • Monitor, manage and report day-to-day backup and recovery support activities including • administrative processes and scheduling • Client schedules, success/missed/failed reporting • Tape Library availability, performance monitoring & reporting of drives and paths • Ensuring backup and recovery systems and processes are compliant with corporate security policies. • Setting up backup policies and retention periods to comply with the requirement. • Installing and upgrading TSM Servers and Clients. • Scheduling Server and Client Schedules and Activities. • Performed the DR test. • Troubleshooting NAS backup issues. • Register the tdpo,tdps,tdpmailserver,and CBMR nodes.
- 5. • Troubleshooting CBMR Backup missed or faileds • Define Schedules CBMR and NAS backups. Software: HP Data Protector • Working with backups on Windows and Unix clients • Working with tapes and tape libraries • Working with schedulers • Troubleshooting backup issues • SAP backups • Working with Tapes and Tape libraries • Performing daily media vaulting process • Backup Schedules • Analyzing problems/Situations. • Restore client addition • Device configuration Achievements: • Prepared a document for the process on a production system, which has become a key factor for training new people on the system. • Prepared RCA’s(Root Cause Analysis) documents for the issues. • Received an e-Award for the Month of March2008,Feb2010,Sep2010 • Participated on the Tech Con Asia 2008. • Completed training on SAN fundamentals in HP • Completed Perl Scripting training in HP • ITIL certified • Completed the customer focus training. • Class room trainings conducted on TSM, Commvault Personal Profile: Father's Name : B A Srinivasamurthy Marital Status : Married Languages Known : English, Hindi, Kannada, Tamil & Telugu Phanindra S V
- 6. • Troubleshooting CBMR Backup missed or faileds • Define Schedules CBMR and NAS backups. Software: HP Data Protector • Working with backups on Windows and Unix clients • Working with tapes and tape libraries • Working with schedulers • Troubleshooting backup issues • SAP backups • Working with Tapes and Tape libraries • Performing daily media vaulting process • Backup Schedules • Analyzing problems/Situations. • Restore client addition • Device configuration Achievements: • Prepared a document for the process on a production system, which has become a key factor for training new people on the system. • Prepared RCA’s(Root Cause Analysis) documents for the issues. • Received an e-Award for the Month of March2008,Feb2010,Sep2010 • Participated on the Tech Con Asia 2008. • Completed training on SAN fundamentals in HP • Completed Perl Scripting training in HP • ITIL certified • Completed the customer focus training. • Class room trainings conducted on TSM, Commvault Personal Profile: Father's Name : B A Srinivasamurthy Marital Status : Married Languages Known : English, Hindi, Kannada, Tamil & Telugu Phanindra S V