This document introduces Kubernetes operators and discusses how they can automate operations for stateful applications running on Kubernetes clusters. It explains that operators use custom resource definitions (CRDs) and custom controllers to make stateful applications declarative and enable automating tasks like backups, upgrades, and data redistribution. The operator pattern works by having a controller watch for the desired state defined by CRDs and take actions to maintain that state. The document demonstrates how operators can add new functionality to Kubernetes clusters and operate as "SRE as a service." It also introduces the Operator Framework for easily building new operators with the Operator SDK.