The document provides an overview of text mining, defining it as the analysis of unstructured data to identify patterns and concepts, highlighting challenges such as ambiguity and data structure. It discusses applications of text mining, including customer relationship management and natural language processing (NLP), and introduces modeling techniques like supervised and unsupervised learning. Additionally, it details the 'tm' package in R for text preprocessing, creating term document matrices, and performing text analysis tasks such as sentiment analysis and word frequency identification.
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