![JNTUW
ORLD
Code No: R05420107 Set No. 1
IV B.Tech II Semester Regular Examinations, Apr/May 2009
ADVANCED COMMUNICATION SKILLS
(Civil Engineering)
Time: 3 hours Max Marks: 80
Answer any FIVE Questions
All Questions carry equal marks
⋆ ⋆ ⋆ ⋆ ⋆
1. (a) How does inadequate vocabulary become a major hindrance in communica-
tion?
(b) Describe some pointers to good word usage in communication. [16]
2. (a) Point out the differences between the formal and the informal means of com-
munication in an organization?
(b) What are the positive aspects of grape-vine communication? [16]
3. Discuss why one should focus on technical presentations? Also describe the process
that yields an effective presentation. [16]
4. Elaborate on the various types of interviews? Also give details of the preparations
required for attending a job interview. [16]
5. Keeping in mind the importance of unity, coherence, balance and emphasis in
writing, prepare a well organized essay on the topic: Science is a good servant but
a bad master.
[16]
6. Attempt an account of the status of English in India today. [16]
7. (a) Business letters are full of words and expressions which are either unnecessary
or avoidable. They must be replaced by shorter expressions. Provide simpler
words or expressions for the following:
i. in the event of.
ii. at your earliest convenience.
iii. beg to acknowledge.
iv. please find enclosed herewith.
v. in view of the fact that.
vi. for the purpose of.
vii. under separate cover.
viii. your esteemed letter to hand.
(b) i. your valued favour.
ii. your good self.
iii. Thanking you in anticipation.
iv. assuring you of our best attention at all times.
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![JNTUW
ORLD
Code No: R05420107 Set No. 1
v. re your letter.
vi. awaiting the favour of your early reply.
vii. trusting our action meets with your approval.
viii. of even date. [8+8]
8. Your College has started a student canteen where food items are supplied at sub-
sidized rates. The canteen is being maintained by the students union. Write a
detailed report on this. Follow the usual structure of a report. [16]
⋆ ⋆ ⋆ ⋆ ⋆
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![JNTUW
ORLD
Code No: R05420107 Set No. 2
IV B.Tech II Semester Regular Examinations, Apr/May 2009
ADVANCED COMMUNICATION SKILLS
(Civil Engineering)
Time: 3 hours Max Marks: 80
Answer any FIVE Questions
All Questions carry equal marks
⋆ ⋆ ⋆ ⋆ ⋆
1. (a) Body sport by itself has the capacity to connote whether an individual has a
positive or negative personality. Do you agree to this and if so why?
(b) Write short notes on:
i. Importance of personal appearance in communication
ii. Posture as a non-verbal tool of communication. [16]
2. What is meant by the word “jargon”? Dispense with the jargon to make the
following sentences more effective:
(a) The shareholders without any procrastination should sell the junk bond.
(b) Organizations evaluate various aspects of their processes through benchmark-
ing. It helps crack through resistance to change by demonstrating other meth-
ods of solving problems than the one currently employed, and demonstrating
that they work, because they are being used by others. [16]
3. (a) Provide at least 10 tips for better participation in meetings.
(b) ‘If they’re conducted properly, meetings can and will make you (and your
organization) function more efficiently.’ How is this possible? [16]
4. (a) An interview consists of a stage of information gathering. How is this done
and describe the procedure.
(b) What is behavioral interview and how does it become a criterion for scruti-
nizing the character and conduct of the candidate? [16]
5. What is brevity in writing? How can one achieve it? Give examples wherever
necessary. [16]
6. (a) What are Reflexive Pronouns?
(b) What are Interrogative Pronouns? Use them in sentences of your own. [8+8]
7. Rewrite the following extracts from letters so as to make whatever improvements
you consider necessary:
(a) Replying to your enquiry of the 10th inst., the quotations we sent you only
relates to goods ordered during this month.
(b) We have much pleasure in handing you herewith a booklet entitled Everything
Electrical wherein you will find brief descriptions of the many articles we
supply.
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![JNTUW
ORLD
Code No: R05420107 Set No. 2
(c) I beg to inform you that owing to the decease of my friend and partner, Mr.
Tom Jones, I have taken into partnership Mr. Vincent Smith, late of Robinson
& Co., London.
(d) In thanking you for your valuable and much esteemed patronage in the past,
permit us to inform you that we have recently acquired more extensive premises.
(e) I beg to bring to your kind notice that the registered offices of this company
have been removed to more central promises at 72 High Tech Road to which
all communications should in future be addressed.
(f) We beg to confirm acceptance of your offer of 500 tons of Reliance Oil.
(g) In the matter of price we believe that our figures will, as formerly, show to
our advantage when compared with those of any other maker.
(h) We beg to enclose herewith a price-list trusting to receive continuance of your
patronage and assuring you that, at all times, our best attention shall be given
to your commands. [16]
8. Write a report on the problems being faced by small traders and grocery shopkeep-
ers in view of the establishment of supermarkets all over in the recent times. Follow
the usual structure of a report. [16]
⋆ ⋆ ⋆ ⋆ ⋆
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![JNTUW
ORLD
Code No: R05420107 Set No. 3
IV B.Tech II Semester Regular Examinations, Apr/May 2009
ADVANCED COMMUNICATION SKILLS
(Civil Engineering)
Time: 3 hours Max Marks: 80
Answer any FIVE Questions
All Questions carry equal marks
⋆ ⋆ ⋆ ⋆ ⋆
1. (a) Elaborate on the ways to improve on body language.
(b) How do adroit gestures add to the impact of a speech? [16]
2. What is meant by voice modulation? How does it bring flexibility & vitality to
your voice? [16]
3. (a) What are the characteristics of an oral presentation? Also explain the signifi-
cance of oral presentations in a business organization.
(b) ‘In managing any project, presentations are used as a formal method for bring-
ing people together to plan, monitor and review its progress.’ Do you agree
with this? If so elucidate on the same. [16]
4. (a) Interviews contribute a major role in the selection of the right candidate for
the organization. Why?
(b) Explain about the groundwork required before attending an interview? [16]
5. Elaborate how listening modifies speaking. [16]
6. Use the following pairs of words in independent and meaningful sentences of your
own so as to bring out the difference between the two words of each pair:
(a) adventitious
adventurous.
(b) imperial
imperious.
(c) avenge
revenge.
(d) ingenious
ingenuous.
(e) afflict
inflict.
(f) meter
metre.
(g) observance
observation.
(h) collaborate
corroborate. [16]
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![JNTUW
ORLD
Code No: R05420107 Set No. 3
7. Maximum information through minimum words should be the rule of a successful
letter. Justify. [16]
8. What are the uses of illustrations in a report? Mention a few types of illustrations
of your choice and show how they convey messages. [16]
⋆ ⋆ ⋆ ⋆ ⋆
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![JNTUW
ORLD
Code No: R05420107 Set No. 4
IV B.Tech II Semester Regular Examinations, Apr/May 2009
ADVANCED COMMUNICATION SKILLS
(Civil Engineering)
Time: 3 hours Max Marks: 80
Answer any FIVE Questions
All Questions carry equal marks
⋆ ⋆ ⋆ ⋆ ⋆
1. (a) What according to you are the qualities of a good communicator?
(b) Is any communication process a perfect one? Substantiate. [16]
2. (a) How is speaking skill an inherent skill required for effective leadership and
team building?
(b) How does the listening in conversational interface differ from the listening to
well thought-out discussions? [16]
3. (a) Whether you’re conducting a meeting or attending a meeting, make sure you
add value to the meeting. What are the different ways you can do that?
(b) Write short notes on:
i. leadership qualities in a meeting
ii. meeting etiquettes. [16]
4. You can use the appraisal meetings to chart the path to where you wish to go in
life. How is this possible? [16]
5. Bring out the differences between technical communication and general communi-
cation. [16]
6. Define loose, periodic and parallel sentences and give two examples for each of these
forms of sentences. [16]
7. Rewrite the following extracts from letters so as to make whatever improvements
you consider necessary:
(a) Replying to your enquiry of the 10th inst., the quotations we sent you only
relates to goods ordered during this month.
(b) We have much pleasure in handing you herewith a booklet entitled Everything
Electrical wherein you will find brief descriptions of the many articles we
supply.
(c) I beg to inform you that owing to the decease of my friend and partner, Mr.
Tom Jones, I have taken into partnership Mr. Vincent Smith, late of Robinson
& Co., London.
(d) In thanking you for your valuable and much esteemed patronage in the past,
permit us to inform you that we have recently acquired more extensive premises.
1 of 2
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![JNTUW
ORLD
Code No: R05420107 Set No. 4
(e) I beg to bring to your kind notice that the registered offices of this company
have been removed to more central promises at 72 High Tech Road to which
all communications should in future be addressed.
(f) We beg to confirm acceptance of your offer of 500 tons of Reliance Oil.
(g) In the matter of price we believe that our figures will, as formerly, show to
our advantage when compared with those of any other maker.
(h) We beg to enclose herewith a price-list trusting to receive continuance of your
patronage and assuring you that, at all times, our best attention shall be given
to your commands. [16]
8. What are the different methods of collecting data for writing a report? [16]
⋆ ⋆ ⋆ ⋆ ⋆
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R05420107 advanced-communication-skills
- 1. JNTUW ORLD Code No: R05420107 Set No. 1 IV B.Tech II Semester Regular Examinations, Apr/May 2009 ADVANCED COMMUNICATION SKILLS (Civil Engineering) Time: 3 hours Max Marks: 80 Answer any FIVE Questions All Questions carry equal marks ⋆ ⋆ ⋆ ⋆ ⋆ 1. (a) How does inadequate vocabulary become a major hindrance in communica- tion? (b) Describe some pointers to good word usage in communication. [16] 2. (a) Point out the differences between the formal and the informal means of com- munication in an organization? (b) What are the positive aspects of grape-vine communication? [16] 3. Discuss why one should focus on technical presentations? Also describe the process that yields an effective presentation. [16] 4. Elaborate on the various types of interviews? Also give details of the preparations required for attending a job interview. [16] 5. Keeping in mind the importance of unity, coherence, balance and emphasis in writing, prepare a well organized essay on the topic: Science is a good servant but a bad master. [16] 6. Attempt an account of the status of English in India today. [16] 7. (a) Business letters are full of words and expressions which are either unnecessary or avoidable. They must be replaced by shorter expressions. Provide simpler words or expressions for the following: i. in the event of. ii. at your earliest convenience. iii. beg to acknowledge. iv. please find enclosed herewith. v. in view of the fact that. vi. for the purpose of. vii. under separate cover. viii. your esteemed letter to hand. (b) i. your valued favour. ii. your good self. iii. Thanking you in anticipation. iv. assuring you of our best attention at all times. 1 of 2 www.jntuworld.com www.jntuworld.com
- 2. JNTUW ORLD Code No: R05420107 Set No. 1 v. re your letter. vi. awaiting the favour of your early reply. vii. trusting our action meets with your approval. viii. of even date. [8+8] 8. Your College has started a student canteen where food items are supplied at sub- sidized rates. The canteen is being maintained by the students union. Write a detailed report on this. Follow the usual structure of a report. [16] ⋆ ⋆ ⋆ ⋆ ⋆ 2 of 2 www.jntuworld.com www.jntuworld.com
- 3. JNTUW ORLD Code No: R05420107 Set No. 2 IV B.Tech II Semester Regular Examinations, Apr/May 2009 ADVANCED COMMUNICATION SKILLS (Civil Engineering) Time: 3 hours Max Marks: 80 Answer any FIVE Questions All Questions carry equal marks ⋆ ⋆ ⋆ ⋆ ⋆ 1. (a) Body sport by itself has the capacity to connote whether an individual has a positive or negative personality. Do you agree to this and if so why? (b) Write short notes on: i. Importance of personal appearance in communication ii. Posture as a non-verbal tool of communication. [16] 2. What is meant by the word “jargon”? Dispense with the jargon to make the following sentences more effective: (a) The shareholders without any procrastination should sell the junk bond. (b) Organizations evaluate various aspects of their processes through benchmark- ing. It helps crack through resistance to change by demonstrating other meth- ods of solving problems than the one currently employed, and demonstrating that they work, because they are being used by others. [16] 3. (a) Provide at least 10 tips for better participation in meetings. (b) ‘If they’re conducted properly, meetings can and will make you (and your organization) function more efficiently.’ How is this possible? [16] 4. (a) An interview consists of a stage of information gathering. How is this done and describe the procedure. (b) What is behavioral interview and how does it become a criterion for scruti- nizing the character and conduct of the candidate? [16] 5. What is brevity in writing? How can one achieve it? Give examples wherever necessary. [16] 6. (a) What are Reflexive Pronouns? (b) What are Interrogative Pronouns? Use them in sentences of your own. [8+8] 7. Rewrite the following extracts from letters so as to make whatever improvements you consider necessary: (a) Replying to your enquiry of the 10th inst., the quotations we sent you only relates to goods ordered during this month. (b) We have much pleasure in handing you herewith a booklet entitled Everything Electrical wherein you will find brief descriptions of the many articles we supply. 1 of 2 www.jntuworld.com www.jntuworld.com
- 4. JNTUW ORLD Code No: R05420107 Set No. 2 (c) I beg to inform you that owing to the decease of my friend and partner, Mr. Tom Jones, I have taken into partnership Mr. Vincent Smith, late of Robinson & Co., London. (d) In thanking you for your valuable and much esteemed patronage in the past, permit us to inform you that we have recently acquired more extensive premises. (e) I beg to bring to your kind notice that the registered offices of this company have been removed to more central promises at 72 High Tech Road to which all communications should in future be addressed. (f) We beg to confirm acceptance of your offer of 500 tons of Reliance Oil. (g) In the matter of price we believe that our figures will, as formerly, show to our advantage when compared with those of any other maker. (h) We beg to enclose herewith a price-list trusting to receive continuance of your patronage and assuring you that, at all times, our best attention shall be given to your commands. [16] 8. Write a report on the problems being faced by small traders and grocery shopkeep- ers in view of the establishment of supermarkets all over in the recent times. Follow the usual structure of a report. [16] ⋆ ⋆ ⋆ ⋆ ⋆ 2 of 2 www.jntuworld.com www.jntuworld.com
- 5. JNTUW ORLD Code No: R05420107 Set No. 3 IV B.Tech II Semester Regular Examinations, Apr/May 2009 ADVANCED COMMUNICATION SKILLS (Civil Engineering) Time: 3 hours Max Marks: 80 Answer any FIVE Questions All Questions carry equal marks ⋆ ⋆ ⋆ ⋆ ⋆ 1. (a) Elaborate on the ways to improve on body language. (b) How do adroit gestures add to the impact of a speech? [16] 2. What is meant by voice modulation? How does it bring flexibility & vitality to your voice? [16] 3. (a) What are the characteristics of an oral presentation? Also explain the signifi- cance of oral presentations in a business organization. (b) ‘In managing any project, presentations are used as a formal method for bring- ing people together to plan, monitor and review its progress.’ Do you agree with this? If so elucidate on the same. [16] 4. (a) Interviews contribute a major role in the selection of the right candidate for the organization. Why? (b) Explain about the groundwork required before attending an interview? [16] 5. Elaborate how listening modifies speaking. [16] 6. Use the following pairs of words in independent and meaningful sentences of your own so as to bring out the difference between the two words of each pair: (a) adventitious adventurous. (b) imperial imperious. (c) avenge revenge. (d) ingenious ingenuous. (e) afflict inflict. (f) meter metre. (g) observance observation. (h) collaborate corroborate. [16] 1 of 2 www.jntuworld.com www.jntuworld.com
- 6. JNTUW ORLD Code No: R05420107 Set No. 3 7. Maximum information through minimum words should be the rule of a successful letter. Justify. [16] 8. What are the uses of illustrations in a report? Mention a few types of illustrations of your choice and show how they convey messages. [16] ⋆ ⋆ ⋆ ⋆ ⋆ 2 of 2 www.jntuworld.com www.jntuworld.com
- 7. JNTUW ORLD Code No: R05420107 Set No. 4 IV B.Tech II Semester Regular Examinations, Apr/May 2009 ADVANCED COMMUNICATION SKILLS (Civil Engineering) Time: 3 hours Max Marks: 80 Answer any FIVE Questions All Questions carry equal marks ⋆ ⋆ ⋆ ⋆ ⋆ 1. (a) What according to you are the qualities of a good communicator? (b) Is any communication process a perfect one? Substantiate. [16] 2. (a) How is speaking skill an inherent skill required for effective leadership and team building? (b) How does the listening in conversational interface differ from the listening to well thought-out discussions? [16] 3. (a) Whether you’re conducting a meeting or attending a meeting, make sure you add value to the meeting. What are the different ways you can do that? (b) Write short notes on: i. leadership qualities in a meeting ii. meeting etiquettes. [16] 4. You can use the appraisal meetings to chart the path to where you wish to go in life. How is this possible? [16] 5. Bring out the differences between technical communication and general communi- cation. [16] 6. Define loose, periodic and parallel sentences and give two examples for each of these forms of sentences. [16] 7. Rewrite the following extracts from letters so as to make whatever improvements you consider necessary: (a) Replying to your enquiry of the 10th inst., the quotations we sent you only relates to goods ordered during this month. (b) We have much pleasure in handing you herewith a booklet entitled Everything Electrical wherein you will find brief descriptions of the many articles we supply. (c) I beg to inform you that owing to the decease of my friend and partner, Mr. Tom Jones, I have taken into partnership Mr. Vincent Smith, late of Robinson & Co., London. (d) In thanking you for your valuable and much esteemed patronage in the past, permit us to inform you that we have recently acquired more extensive premises. 1 of 2 www.jntuworld.com www.jntuworld.com
- 8. JNTUW ORLD Code No: R05420107 Set No. 4 (e) I beg to bring to your kind notice that the registered offices of this company have been removed to more central promises at 72 High Tech Road to which all communications should in future be addressed. (f) We beg to confirm acceptance of your offer of 500 tons of Reliance Oil. (g) In the matter of price we believe that our figures will, as formerly, show to our advantage when compared with those of any other maker. (h) We beg to enclose herewith a price-list trusting to receive continuance of your patronage and assuring you that, at all times, our best attention shall be given to your commands. [16] 8. What are the different methods of collecting data for writing a report? [16] ⋆ ⋆ ⋆ ⋆ ⋆ 2 of 2 www.jntuworld.com www.jntuworld.com