Red Hat Insights
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Red Hat Insights is a service that analyzes customer environments running Red Hat Enterprise Linux to identify and resolve configuration issues before they impact operations. It uses a lightweight agent that collects minimal data and sends it to Red Hat's rules engine for analysis against their knowledge base of over 30,000 solutions. The service provides a web interface where customers can view prioritized risks and get guidance on remediation. Using Insights with Technical Account Managers allows them to proactively help customers uncover vulnerabilities. Customers can acquire Insights through various Red Hat products or as standalone offerings.
Red Hat Insights
- 1. Alessandro Silva Cloud Success Architect, LATAM Linked-in: alessandrosilva.info/linkedin Mar/2017
- 2. Red Hat Insights2 AGENDA ●Downtimes and business impacts ●How Insights could help our customers? ●Red Hat Insights overview ●A winning combination: Insights + TAM ●Questions?
- 3. Red Hat Insights3 Gartner estimates an hour of downtime costs enterprises $336,000: with increased visibility into IT operations, businesses can avoid service disruption, respond faster to security risks, and optimize IT infrastructure. Freed from continuously fighting fires, IT can focusing on their business and strategic goals. DOWNTIMES! Downtimes has a high costs, can directly impact business continuity and cause irreversible damage to organizations. ● Financial loss ● Loss of customers ● Damage a company's reputation BUSINESS IMPACTS ● Loss of assets and information ● Interruption of services and operations ● Violation of law, regulations or contracts AFTER-EFFECTS
- 4. Red Hat Insights4 I.T. OPERATIONS IS BEING CHALLENGED INTERNAL BUSINESS DEVELOPERSI.T. OPERATION CHALLENGES
- 5. Red Hat Insights5 WHAT IS ? How it could help our customers?
- 6. Red Hat Insights6 WHAT IS RED HAT INSIGHTS? Red Hat Insights is a modern infrastructure management service that enables you to proactively identify, prioritize, and resolve configuration risks across your IT environment before they impact business operations.
- 7. Red Hat Insights7 SYSTEM MANAGEMENT BY RED HAT BUILD A TRUSTED & SECURE RED HAT ENVIRONMENT ● Manage the Red Hat Lifecycle ● Provision & Configure at Scale ● Standardize Your Environment DELIVER SERVICES ACROSS YOUR HYBRID CLOUD ● Hybrid Cloud Management ● Self-Service Provisioning ● Policy-driven Compliance PREVENT CRITICAL ISSUES BEFORE THEY OCCUR ● Continuous Insights ● Verified Knowledge ● Proactive Resolution AUTOMATE YOUR IT PROCESSES & DEPLOYMENT ● Simple & Powerful language ● No agents to install ● Scale with Ansible Tower
- 8. Red Hat Insights8 RED HAT INSIGHTS Designed to be Intelligent and Proactive Delivered as a SaaS Solution Designed to enable Red Hat customers to proactively manage their evolving IT environments, based on Red Hat’s expertise and Knowledbase. Performance, Availability, Stability and Security Analyzes IT infrastructure against Red Hat’s constantly expanding KBases to provide real-time assessment for risks related. Easy to identify events through a WebUI interface After thorough analysis, any critical issues requiring attention are clearly displayed and prioritized by severity in an easy-to- navigate user interface. Proactive and Inteligent Monitoring More than a monitoring system, Insights transforms intelligent data to pinpoint technical risks and enables IT to resolve problems before their business is affected. Red Hat Insights provides operational analytics and functional intelligence across baremetal, virtual machines, containers, private and public cloud environments.
- 9. Red Hat Insights9 BASED ON NEW INTELLIGENCE POWERED BY... 700+ ENGINEERS GLOBALLY 30K+ UNIQUE SOLUTIONS 1M+ SOLVED CASES
- 10. Red Hat Insights10 RED HAT INSIGHTS KEY CAPABILITIES AND BUSINESS VALUE Proactive System Management Insights powered by Red Hat Lightweight data Collection Clear, Tailored and Actionable Intelligence Integration and Composability CUSTOMER PORTAL Integrated into tools you already use: While remaining available for:
- 11. Red Hat Insights11 BENEFITS With increased visibility into IT operations and real-time, expert guidance from Red Hat, businesses can avoid disruption, optimize IT performance, and spend more time focusing on their strategic goals. Fewer business disruptions Designed to enable Red Hat customers to proactively manage their evolving IT environments, based on Red Hat’s expertise and Knowledbase. Increased efficiency Adjust configurations for improved performance with visibility into IT operations and guidance from Red Hat Faster risk assessment and resolution Respond quickly and confidently when new threats are identified using real-time risk assessments and tailored resolutions
- 12. Red Hat Insights12 HOW INSIGHTS WORKS? KEY CAPABILITIES SaaS No infrastructure cost Quick setup Planned response Proactive alerts Real-time risk assessment Tailored resolution RED HAT INSIGHTS
- 13. Red Hat Insights13 HOW INSIGHTS WORKS? MANAGING INFRASTRUCTURE RISK
- 15. Red Hat Insights15 HOW INSIGHTS WORKS RED HAT ENTERPRISE LINUX WITH DIRECT CONNECTION Internal Proxy HTTPS Minimal Network Traffic INSIGHTS Rules Engine Red Hat Customer Portal Displays results Insights anacron job
- 16. Red Hat Insights16 HOW INSIGHTS WORKS RED HAT ENTERPRISE LINUX WITH DIRECT CONNECTION Red Hat Satellite HTTPS Minimal Network Traffic INSIGHTS Rules Engine Red Hat Satellite Displays results Insights anacron job
- 17. Red Hat Insights17 RED HAT INSIGHTS AVAILABILITY ● The Red Hat Insights client runs on any Red Hat Enterprise Linux 6.4+ or 7+ system. Simply install the RPM and begin analyzing for problems. ● To begin evaluating Red Hat Insights, visit https://access.redhat.com/insights/evaluation to activate any available evaluations associated with your account. ● Supported in several products to meet customers need - Direct, Satellite 5 and 6, Cloudforms, RHV, OpenStack, Containers and Openshift. ● Two simple steps to get Insights client installed and configured: # yum install redhat-access-insights # redhat-access-insights --register Note: If you have a web-based proxy between your system and the Internet, you can configure the Insights client to connect through it.
- 18. Red Hat Insights18 HOW INSIGHTS WORKS? SECURITY ● Red Hat Insights collects both targeted and minimal system information rather than entire logs. ● Red Hat automatically attempts to remove critical security information such as passwords before uploading when stored in standard locations. ● Common types of sensitive information can be opted out of through pre-built configuration profiles. ● Subscribers can blacklist any command, file, or piece of metadata that they prefer not be monitored by Red Hat Insights. ● The commands, files, and metadata monitored by Red Hat Insights are listed in a single file that is GPG signed and available at any time for easy inspection. ● Personally Identifiable Information is not collected.
- 19. Red Hat Insights I want! How to acquire it?
- 20. Red Hat Insights20 HOW CAN I GET IT? OFFERING CHOICE BASED ON CUSTOMERS NEEDS STANDALONE OFFERING WITH COMPLETE MANAGEMENT INTEGRATED SUITE FOR PRIVATE CLOUD INTEGRATED SUITE FOR DEVOPS Red Hat Openstack Platform Red Hat Cloudforms Red Hat Virtualization Red Hat Satellite Red Hat Insights Red Hat OpenShift Container Platform Red Hat Openstack Platform Red Hat Virtualization Red Hat Satellite Red Hat Insights Red Hat Insights per instance Red Hat Insights Unlimited Guests
- 21. Red Hat Insights21 ● Customers can receive regular, tailored, risk assessments on their environment. ● TAMs will review analysis results with customers and create a remediation plan. ● TAMs can proactively provide notifications of issues in an environment, including details of a specific system. ● TAMs can use the Insights Dashboard to uncover vulnerabilities and drive deeper customer conversations. RED HAT INSIGHTS + TAM IS A WINNING COMBINATION
- 22. Red Hat Insights22 RED HAT INSIGHTS ADDITIONAL REFERENCES ● Learn more: https://access.redhat.com/insights/info ● Get Started: https://access.redhat.com/products/red-hat-insights/#getstarted ● System Information Collected by Red Hat Insights: https://access.redhat.com/articles/1598863 ● Accessing Red Hat Insights Through a Firewall/Proxy: https://access.redhat.com/solutions/1583183 ● Opting Out of Sending Metadata from Red Hat Insights Client: https://access.redhat.com/articles/2025273