Salesforce API Series: Integrating Applications with Force.com Webinar
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The document is a presentation from Salesforce on integrating applications with Force.com, outlining strategies, risks, and features associated with their API offerings, including SOAP and REST APIs. It discusses secure authentication methods, integration methodologies, and provides resources for developers. The presentation is designed for a webinar audience and includes a Q&A section for real-time engagement.
Salesforce API Series: Integrating Applications with Force.com Webinar
- 1. Salesforce.com API Series: Integrating Applications with Force.com August 7, 2013
- 2. #forcewebinar Safe Harbor Safe harbor statement under the Private Securities Litigation Reform Act of 1995: This presentation may contain forward-looking statements that involve risks, uncertainties, and assumptions. If any such uncertainties materialize or if any of the assumptions proves incorrect, the results of salesforce.com, inc. could differ materially from the results expressed or implied by the forward-looking statements we make. All statements other than statements of historical fact could be deemed forward-looking, including any projections of product or service availability, subscriber growth, earnings, revenues, or other financial items and any statements regarding strategies or plans of management for future operations, statements of belief, any statements concerning new, planned, or upgraded services or technology developments and customer contracts or use of our services. The risks and uncertainties referred to above include – but are not limited to – risks associated with developing and delivering new functionality for our service, new products and services, our new business model, our past operating losses, possible fluctuations in our operating results and rate of growth, interruptions or delays in our Web hosting, breach of our security measures, the outcome of intellectual property and other litigation, risks associated with possible mergers and acquisitions, the immature market in which we operate, our relatively limited operating history, our ability to expand, retain, and motivate our employees and manage our growth, new releases of our service and successful customer deployment, our limited history reselling non- salesforce.com products, and utilization and selling to larger enterprise customers. Further information on potential factors that could affect the financial results of salesforce.com, inc. is included in our annual report on Form 10-Q for the most recent fiscal quarter ended July 31, 2012. This documents and others containing important disclosures are available on the SEC Filings section of the Investor Information section of our Web site. Any unreleased services or features referenced in this or other presentations, press releases or public statements are not currently available and may not be delivered on time or at all. Customers who purchase our services should make the purchase decisions based upon features that are currently available. Salesforce.com, inc. assumes no obligation and does not intend to update these forward-looking statements.
- 3. #forcewebinar Speakers Sohail Sikora Salesforce Services @Abbrevtalk Vasu Bhandarkar Salesforce Services @vasubhandarkar
- 4. #forcewebinar Follow Developer Force for the Latest News @forcedotcom / #forcewebinar Developer Force – Force.com Community +Developer Force – Force.com Community Developer Force Developer Force Group
- 5. #forcewebinar Have Questions? § We have an expert support team at the ready to answer your questions during the webinar. § Ask your questions via the GoToWebinar Questions Pane. § The speaker(s) will chose top questions to answer live at the end of the webinar. § Please post your questions as we go along! § Only post your question once; we’ll get to it as we go down the list.
- 6. #forcewebinar Agenda § The What and Why § Building Blocks § Specifics… § Give me more!! § Q & A
- 7. #forcewebinar The What and Why
- 8. #forcewebinar The What and Why – Strategy A careful plan or method for achieving a particular goal usually over a long period of time
- 9. #forcewebinar The What and Why - Three Steps to Success Define Process • Data • Tasks • Timing Identify the Layers • User Interface • Application Logic • Data Model Choose the Approach • Build vs. Buy • Integration Methodology • Resources
- 10. #forcewebinar The Building Blocks § Supports Secure Sockets Layer (SSL) protocol SSLv3 § Username/Password Credential Authentication § Support for Oauth § OAuth – Open Standard for Authorization. Determines what a logged in user can do based on who they are § Support for custom token authorization mechanisms § Delegated Authentication § Mix n Match…hybrid models
- 12. #forcewebinar The Force.com SOAP API § SOAP – A way to exchange structured data using web services § WSDL – Language used to describe the Web Service Interface § The Force.com SOAP API securely exposes data to other systems
- 13. #forcewebinar WSDL Flavors § Enterprise WSDL • Specific to your Salesforce.com org • Strongly typed • Contains objects specific to your salesforce.com org § Partner WSDL • Generic, can be used against any org • Meta-data driven and dynamic • Programmer must use introspection
- 14. #forcewebinar WSDL Wisdom § With the Enterprise WSDL, if you change your objects, you must pull the WSDL down again and re-consume the WSDL § Import limitations of some WSDL2xxx tools
- 15. #forcewebinar SOAP in Action § Login() to Salesforce.com § Other operations that we will see – Query() – Create() – Update()
- 16. #forcewebinar The Force.com REST API § REST – An architectural style used to expose API using Web Services § JSON – A text based data interchange format (contrast with SOAP that uses XML)
- 17. #forcewebinar The Force.com REST API § Standards-Based Security § Same Data Model as the Soap-based Web Services API § Supports JSON/XML
- 18. #forcewebinar REST in Action § Get a session id from Salesforce.com § Other operations that we will see – /vNN.N/search/?q=SOSL search string – Create a record – Updating a record
- 20. #forcewebinar Data Integration in the Cloud
- 21. #forcewebinar Key Considerations § Built-in, reliable, scalable integration § Built-in APIs § Ability to build custom APIs § Partner tools to lighten the load
- 22. #forcewebinar Resources • Integration Developers: http://wiki.developerforce.com/page/ Documentation • Integration Recipes: http://wiki.developerforce.com/page/ Integration • Integration on the AppExchange: http://appexchange.salesforce.com/results? keywords=integration • Integration Patterns and Practices: http://www.salesforce.com/us/developer/ docs/integration_patterns/ integration_patterns_and_practices.pdf § What API should I use? https://help.salesforce.com/HTViewHelpDoc? id=integrate_what_is_api.htm&language=en _US § Architect Core Resources: http://wiki.developerforce.com/page/ Architect_Core_Resources
- 23. #forcewebinar Q & A Sohail Sikora Salesforce Services @Abbrevtalk Vasu Bhandarkar Salesforce Services @vasubhandarkar