The document discusses multi-tenancy in software as a service applications. It describes four levels of multi-tenancy implementation from personalized to scalable. It also covers challenges of multi-tenancy including data separation and customization. Frameworks discussed that support multi-tenancy include Java EE, JPA, JSF, PicketLink for security, and the namespace API for Google Cloud Platform. The presentation concludes with a discussion of experimental JVM-level multi-tenancy using static field isolation.