Summary of entries of Classes for support.
Classes
CaseAttachmentServiceAsyncClient
A service to manage file attachments for Google Cloud support cases.
CaseAttachmentServiceClient
A service to manage file attachments for Google Cloud support cases.
ListAttachmentsAsyncPager
A pager for iterating through list_attachments
requests.
This class thinly wraps an initial
ListAttachmentsResponse object, and
provides an __aiter__
method to iterate through its
attachments
field.
If there are more pages, the __aiter__
method will make additional
ListAttachments
requests and continue to iterate
through the attachments
field on the
corresponding responses.
All the usual ListAttachmentsResponse attributes are available on the pager. If multiple requests are made, only the most recent response is retained, and thus used for attribute lookup.
ListAttachmentsPager
A pager for iterating through list_attachments
requests.
This class thinly wraps an initial
ListAttachmentsResponse object, and
provides an __iter__
method to iterate through its
attachments
field.
If there are more pages, the __iter__
method will make additional
ListAttachments
requests and continue to iterate
through the attachments
field on the
corresponding responses.
All the usual ListAttachmentsResponse attributes are available on the pager. If multiple requests are made, only the most recent response is retained, and thus used for attribute lookup.
CaseServiceAsyncClient
A service to manage Google Cloud support cases.
CaseServiceClient
A service to manage Google Cloud support cases.
ListCasesAsyncPager
A pager for iterating through list_cases
requests.
This class thinly wraps an initial
ListCasesResponse object, and
provides an __aiter__
method to iterate through its
cases
field.
If there are more pages, the __aiter__
method will make additional
ListCases
requests and continue to iterate
through the cases
field on the
corresponding responses.
All the usual ListCasesResponse attributes are available on the pager. If multiple requests are made, only the most recent response is retained, and thus used for attribute lookup.
ListCasesPager
A pager for iterating through list_cases
requests.
This class thinly wraps an initial
ListCasesResponse object, and
provides an __iter__
method to iterate through its
cases
field.
If there are more pages, the __iter__
method will make additional
ListCases
requests and continue to iterate
through the cases
field on the
corresponding responses.
All the usual ListCasesResponse attributes are available on the pager. If multiple requests are made, only the most recent response is retained, and thus used for attribute lookup.
SearchCaseClassificationsAsyncPager
A pager for iterating through search_case_classifications
requests.
This class thinly wraps an initial
SearchCaseClassificationsResponse object, and
provides an __aiter__
method to iterate through its
case_classifications
field.
If there are more pages, the __aiter__
method will make additional
SearchCaseClassifications
requests and continue to iterate
through the case_classifications
field on the
corresponding responses.
All the usual SearchCaseClassificationsResponse attributes are available on the pager. If multiple requests are made, only the most recent response is retained, and thus used for attribute lookup.
SearchCaseClassificationsPager
A pager for iterating through search_case_classifications
requests.
This class thinly wraps an initial
SearchCaseClassificationsResponse object, and
provides an __iter__
method to iterate through its
case_classifications
field.
If there are more pages, the __iter__
method will make additional
SearchCaseClassifications
requests and continue to iterate
through the case_classifications
field on the
corresponding responses.
All the usual SearchCaseClassificationsResponse attributes are available on the pager. If multiple requests are made, only the most recent response is retained, and thus used for attribute lookup.
SearchCasesAsyncPager
A pager for iterating through search_cases
requests.
This class thinly wraps an initial
SearchCasesResponse object, and
provides an __aiter__
method to iterate through its
cases
field.
If there are more pages, the __aiter__
method will make additional
SearchCases
requests and continue to iterate
through the cases
field on the
corresponding responses.
All the usual SearchCasesResponse attributes are available on the pager. If multiple requests are made, only the most recent response is retained, and thus used for attribute lookup.
SearchCasesPager
A pager for iterating through search_cases
requests.
This class thinly wraps an initial
SearchCasesResponse object, and
provides an __iter__
method to iterate through its
cases
field.
If there are more pages, the __iter__
method will make additional
SearchCases
requests and continue to iterate
through the cases
field on the
corresponding responses.
All the usual SearchCasesResponse attributes are available on the pager. If multiple requests are made, only the most recent response is retained, and thus used for attribute lookup.
CommentServiceAsyncClient
A service to manage comments on cases.
CommentServiceClient
A service to manage comments on cases.
ListCommentsAsyncPager
A pager for iterating through list_comments
requests.
This class thinly wraps an initial
ListCommentsResponse object, and
provides an __aiter__
method to iterate through its
comments
field.
If there are more pages, the __aiter__
method will make additional
ListComments
requests and continue to iterate
through the comments
field on the
corresponding responses.
All the usual ListCommentsResponse attributes are available on the pager. If multiple requests are made, only the most recent response is retained, and thus used for attribute lookup.
ListCommentsPager
A pager for iterating through list_comments
requests.
This class thinly wraps an initial
ListCommentsResponse object, and
provides an __iter__
method to iterate through its
comments
field.
If there are more pages, the __iter__
method will make additional
ListComments
requests and continue to iterate
through the comments
field on the
corresponding responses.
All the usual ListCommentsResponse attributes are available on the pager. If multiple requests are made, only the most recent response is retained, and thus used for attribute lookup.
Actor
An Actor represents an entity that performed an action. For example, an actor could be a user who posted a comment on a support case, a user who uploaded an attachment, or a service account that created a support case.
Attachment
An Attachment contains metadata about a file that was uploaded to a
case - it is NOT a file itself. That being said, the name of an
Attachment object can be used to download its accompanying file
through the media.download
endpoint.
While attachments can be uploaded in the console at the same time as a comment, they're associated on a "case" level, not a "comment" level.
Case
A Case is an object that contains the details of a support case. It contains fields for the time it was created, its priority, its classification, and more. Cases can also have comments and attachments that get added over time.
A case is parented by a Google Cloud organization or project.
Organizations are identified by a number, so the name of a case parented by an organization would look like this:
::
organizations/123/cases/456
Projects have two unique identifiers, an ID and a number, and they look like this:
::
projects/abc/cases/456
::
projects/123/cases/456
You can use either of them when calling the API. To learn more about
project identifiers, see
AIP-2510 <https://google.aip.dev/cloud/2510>
__.
Priority
The case Priority. P0 is most urgent and P4 the least.
State
The status of a support case.
CaseClassification
A Case Classification represents the topic that a case is about. It's very important to use accurate classifications, because they're used to route your cases to specialists who can help you.
A classification always has an ID that is its unique identifier. A valid ID is required when creating a case.
CloseCaseRequest
The request message for the CloseCase endpoint.
Comment
A comment associated with a support case.
Case comments are the primary way for Google Support to communicate with a user who has opened a case. When a user responds to Google Support, the user's responses also appear as comments.
CreateCaseRequest
The request message for the CreateCase endpoint.
CreateCommentRequest
The request message for the CreateComment endpoint.
EscalateCaseRequest
The request message for the EscalateCase endpoint.
Escalation
An escalation of a support case.
Reason
An enum detailing the possible reasons a case may be escalated.
GetCaseRequest
The request message for the GetCase endpoint.
ListAttachmentsRequest
The request message for the ListAttachments endpoint.
ListAttachmentsResponse
The response message for the ListAttachments endpoint.
ListCasesRequest
The request message for the ListCases endpoint.
ListCasesResponse
The response message for the ListCases endpoint.
ListCommentsRequest
The request message for the ListComments endpoint.
ListCommentsResponse
The response message for the ListComments endpoint.
SearchCaseClassificationsRequest
The request message for the SearchCaseClassifications endpoint.
SearchCaseClassificationsResponse
The response message for SearchCaseClassifications endpoint.
SearchCasesRequest
The request message for the SearchCases endpoint.
SearchCasesResponse
The response message for the SearchCases endpoint.
UpdateCaseRequest
The request message for the UpdateCase endpoint
CaseAttachmentServiceAsyncClient
A service to manage file attachments for Google Cloud support cases.
CaseAttachmentServiceClient
A service to manage file attachments for Google Cloud support cases.
ListAttachmentsAsyncPager
A pager for iterating through list_attachments
requests.
This class thinly wraps an initial
ListAttachmentsResponse object, and
provides an __aiter__
method to iterate through its
attachments
field.
If there are more pages, the __aiter__
method will make additional
ListAttachments
requests and continue to iterate
through the attachments
field on the
corresponding responses.
All the usual ListAttachmentsResponse attributes are available on the pager. If multiple requests are made, only the most recent response is retained, and thus used for attribute lookup.
ListAttachmentsPager
A pager for iterating through list_attachments
requests.
This class thinly wraps an initial
ListAttachmentsResponse object, and
provides an __iter__
method to iterate through its
attachments
field.
If there are more pages, the __iter__
method will make additional
ListAttachments
requests and continue to iterate
through the attachments
field on the
corresponding responses.
All the usual ListAttachmentsResponse attributes are available on the pager. If multiple requests are made, only the most recent response is retained, and thus used for attribute lookup.
CaseServiceAsyncClient
A service to manage Google Cloud support cases.
CaseServiceClient
A service to manage Google Cloud support cases.
ListCasesAsyncPager
A pager for iterating through list_cases
requests.
This class thinly wraps an initial
ListCasesResponse object, and
provides an __aiter__
method to iterate through its
cases
field.
If there are more pages, the __aiter__
method will make additional
ListCases
requests and continue to iterate
through the cases
field on the
corresponding responses.
All the usual ListCasesResponse attributes are available on the pager. If multiple requests are made, only the most recent response is retained, and thus used for attribute lookup.
ListCasesPager
A pager for iterating through list_cases
requests.
This class thinly wraps an initial
ListCasesResponse object, and
provides an __iter__
method to iterate through its
cases
field.
If there are more pages, the __iter__
method will make additional
ListCases
requests and continue to iterate
through the cases
field on the
corresponding responses.
All the usual ListCasesResponse attributes are available on the pager. If multiple requests are made, only the most recent response is retained, and thus used for attribute lookup.
SearchCaseClassificationsAsyncPager
A pager for iterating through search_case_classifications
requests.
This class thinly wraps an initial
SearchCaseClassificationsResponse object, and
provides an __aiter__
method to iterate through its
case_classifications
field.
If there are more pages, the __aiter__
method will make additional
SearchCaseClassifications
requests and continue to iterate
through the case_classifications
field on the
corresponding responses.
All the usual SearchCaseClassificationsResponse attributes are available on the pager. If multiple requests are made, only the most recent response is retained, and thus used for attribute lookup.
SearchCaseClassificationsPager
A pager for iterating through search_case_classifications
requests.
This class thinly wraps an initial
SearchCaseClassificationsResponse object, and
provides an __iter__
method to iterate through its
case_classifications
field.
If there are more pages, the __iter__
method will make additional
SearchCaseClassifications
requests and continue to iterate
through the case_classifications
field on the
corresponding responses.
All the usual SearchCaseClassificationsResponse attributes are available on the pager. If multiple requests are made, only the most recent response is retained, and thus used for attribute lookup.
SearchCasesAsyncPager
A pager for iterating through search_cases
requests.
This class thinly wraps an initial
SearchCasesResponse object, and
provides an __aiter__
method to iterate through its
cases
field.
If there are more pages, the __aiter__
method will make additional
SearchCases
requests and continue to iterate
through the cases
field on the
corresponding responses.
All the usual SearchCasesResponse attributes are available on the pager. If multiple requests are made, only the most recent response is retained, and thus used for attribute lookup.
SearchCasesPager
A pager for iterating through search_cases
requests.
This class thinly wraps an initial
SearchCasesResponse object, and
provides an __iter__
method to iterate through its
cases
field.
If there are more pages, the __iter__
method will make additional
SearchCases
requests and continue to iterate
through the cases
field on the
corresponding responses.
All the usual SearchCasesResponse attributes are available on the pager. If multiple requests are made, only the most recent response is retained, and thus used for attribute lookup.
CommentServiceAsyncClient
A service to manage comments on cases.
CommentServiceClient
A service to manage comments on cases.
ListCommentsAsyncPager
A pager for iterating through list_comments
requests.
This class thinly wraps an initial
ListCommentsResponse object, and
provides an __aiter__
method to iterate through its
comments
field.
If there are more pages, the __aiter__
method will make additional
ListComments
requests and continue to iterate
through the comments
field on the
corresponding responses.
All the usual ListCommentsResponse attributes are available on the pager. If multiple requests are made, only the most recent response is retained, and thus used for attribute lookup.
ListCommentsPager
A pager for iterating through list_comments
requests.
This class thinly wraps an initial
ListCommentsResponse object, and
provides an __iter__
method to iterate through its
comments
field.
If there are more pages, the __iter__
method will make additional
ListComments
requests and continue to iterate
through the comments
field on the
corresponding responses.
All the usual ListCommentsResponse attributes are available on the pager. If multiple requests are made, only the most recent response is retained, and thus used for attribute lookup.
FeedServiceAsyncClient
A service to view case feed items.
FeedServiceClient
A service to view case feed items.
ShowFeedAsyncPager
A pager for iterating through show_feed
requests.
This class thinly wraps an initial
ShowFeedResponse object, and
provides an __aiter__
method to iterate through its
feed_items
field.
If there are more pages, the __aiter__
method will make additional
ShowFeed
requests and continue to iterate
through the feed_items
field on the
corresponding responses.
All the usual ShowFeedResponse attributes are available on the pager. If multiple requests are made, only the most recent response is retained, and thus used for attribute lookup.
ShowFeedPager
A pager for iterating through show_feed
requests.
This class thinly wraps an initial
ShowFeedResponse object, and
provides an __iter__
method to iterate through its
feed_items
field.
If there are more pages, the __iter__
method will make additional
ShowFeed
requests and continue to iterate
through the feed_items
field on the
corresponding responses.
All the usual ShowFeedResponse attributes are available on the pager. If multiple requests are made, only the most recent response is retained, and thus used for attribute lookup.
Actor
An Actor represents an entity that performed an action. For example, an actor could be a user who posted a comment on a support case, a user who uploaded an attachment, or a service account that created a support case.
Attachment
An Attachment contains metadata about a file that was uploaded to a
case - it is NOT a file itself. That being said, the name of an
Attachment object can be used to download its accompanying file
through the media.download
endpoint.
While attachments can be uploaded in the console at the same time as a comment, they're associated on a "case" level, not a "comment" level.
Case
A Case is an object that contains the details of a support case. It contains fields for the time it was created, its priority, its classification, and more. Cases can also have comments and attachments that get added over time.
A case is parented by a Google Cloud organization or project.
Organizations are identified by a number, so the name of a case parented by an organization would look like this:
::
organizations/123/cases/456
Projects have two unique identifiers, an ID and a number, and they look like this:
::
projects/abc/cases/456
::
projects/123/cases/456
You can use either of them when calling the API. To learn more about
project identifiers, see
AIP-2510 <https://google.aip.dev/cloud/2510>
__.
Priority
The case Priority. P0 is most urgent and P4 the least.
State
The status of a support case.
CaseClassification
A Case Classification represents the topic that a case is about. It's very important to use accurate classifications, because they're used to route your cases to specialists who can help you.
A classification always has an ID that is its unique identifier. A valid ID is required when creating a case.
CloseCaseRequest
The request message for the CloseCase endpoint.
Comment
A comment associated with a support case.
Case comments are the primary way for Google Support to communicate with a user who has opened a case. When a user responds to Google Support, the user's responses also appear as comments.
CreateCaseRequest
The request message for the CreateCase endpoint.
CreateCommentRequest
The request message for the CreateComment endpoint.
EmailMessage
An email associated with a support case.
EscalateCaseRequest
The request message for the EscalateCase endpoint.
Escalation
An escalation of a support case.
Reason
An enum detailing the possible reasons a case may be escalated.
FeedItem
A feed item associated with a support case.
This message has oneof
_ fields (mutually exclusive fields).
For each oneof, at most one member field can be set at the same time.
Setting any member of the oneof automatically clears all other
members.
GetCaseRequest
The request message for the GetCase endpoint.
ListAttachmentsRequest
The request message for the ListAttachments endpoint.
ListAttachmentsResponse
The response message for the ListAttachments endpoint.
ListCasesRequest
The request message for the ListCases endpoint.
ListCasesResponse
The response message for the ListCases endpoint.
ListCommentsRequest
The request message for the ListComments endpoint.
ListCommentsResponse
The response message for the ListComments endpoint.
Product
The product a case may be associated with.
ProductLine
The product line a support case may be associated with.
SearchCaseClassificationsRequest
The request message for the SearchCaseClassifications endpoint.
SearchCaseClassificationsResponse
The response message for SearchCaseClassifications endpoint.
SearchCasesRequest
The request message for the SearchCases endpoint.
SearchCasesResponse
The response message for the SearchCases endpoint.
ShowFeedRequest
The request message for the ShowFeed endpoint.
ShowFeedResponse
The response message for the ShowFeed endpoint.
TextContent
Stores text attached to a support object.
UpdateCaseRequest
The request message for the UpdateCase endpoint
Modules
pagers
API documentation for support_v2.services.case_attachment_service.pagers
module.
pagers
API documentation for support_v2.services.case_service.pagers
module.
pagers
API documentation for support_v2.services.comment_service.pagers
module.
pagers
API documentation for support_v2beta.services.case_attachment_service.pagers
module.
pagers
API documentation for support_v2beta.services.case_service.pagers
module.
pagers
API documentation for support_v2beta.services.comment_service.pagers
module.
pagers
API documentation for support_v2beta.services.feed_service.pagers
module.